1) Who we are

- NANJING AILEEN TRADING CO., LTD., is registered under Chinese Corporation Law and has been granted import and export license.

- "Aileen" trademark has been registered in United States Patent and Trademark Office (Reg.No. 3109527) and International Bureau of the World Intellectual Property Organization (WIPO) (International Registration No. 849076) in the field of musical instruments. It is protected by law in the USA and the EU market.

- We export stringed instruments (violin, viola, cello, contrabass), bows, stringed accessories, case and bags, guitars, brass-wind and woodwind instruments, and other musical instruments from China to oversea markets...

2) Our Mission

- Our mission is to provide development opportunities for all musical instrument dealers through our customized service and competitive products.

- We are among the best musical instruments providers in China's musical industry.

3) Why You Should Deal With Us

- We provide personalized service to you.

- We can make you have a one-step purchase of various musical instruments which are made by the experienced Chinese craftsmen.

- The quality of products is guaranteed by our unique quality control system.

- We can extend your choice of suppliers, for we have established close relationship with many of the leading manufacturers in China.

- We can give you a guarantee on high quality, in-time delivery and payment and excellent after-sales service.

4) Do you have the minimum order requirements?
Yes, we do. The minimum order requirements should depend on different models.
5) How to make payment?
We prefer a down payment of 30% of the total invoice amount by wire Telegraphic Transfer (T/T, or wire transfer) in advance or Letter of Credit at sight (L/C at sight). Then the rest payment to be made one week before shipment. We’re sorry at present we could not accept any kind of credit card like Master, Visa. For some areas, we accept payment by Paypal or Western Union.

6) How long does the shipment take from China port to mine?
When your order is not large, with very small quantity, volume and weight, we can make airmail shipment or shipment by express service to you. It will take about 5-10 days from Nanjing or Shanghai airport to most main airport in the world by airmail shipment. If choose express service, it just needs about 5 days from Nanjing to any address in the world. If by ocean (LCL or FCL) from Nanjing port, Shanghai port, Tianjin port etc, to reach those west coast main seaports (as Los Angeles) of North America takes 15 days more or less, the east of main ports (as New York) about 30 days; to reach main seaports (Hamburg, Felixstowe, Barcelona, Genoa etc.) of Europe takes 30 days more or less; to reach main seaports (as Port of Dubai) of Middle East takes about 20 days; to reach main seaports (as Cape Town) of Africa takes 22 days more or less; to reach main seaports (as Tokyo, Busan, Port of Kelang) of Asia takes about 3-5 days. If your order is less than a full container loading, it usually takes little longer time.