1) Who we are
- NANJING AILEEN TRADING CO., LTD., is registered under Chinese Corporation Law and has been granted import and export license.
- "Aileen" trademark has been registered in United States Patent and Trademark Office (Reg.No. 3109527) and International Bureau of the World Intellectual Property Organization (WIPO) (International Registration No. 849076) in the field of musical instruments. It is protected by law in the USA and the EU market.
- We export stringed instruments (violin, viola, cello, contrabass), bows, stringed accessories, case and bags, guitars, brass-wind and woodwind instruments, and other musical instruments from China to oversea markets...
2) Our Mission
- Our mission is to provide development opportunities for all musical instrument dealers through our customized service and competitive products.
- We are among the best musical instruments providers in China's musical industry.
3) Why You Should Deal With Us
- We provide personalized service to you.
- We can make you have a one-step purchase of various musical instruments which are made by the experienced Chinese craftsmen.
- The quality of products is guaranteed by our unique quality control system.
- We can extend your choice of suppliers, for we have established close relationship with many of the leading manufacturers in China.
- We can give you a guarantee on high quality, in-time delivery and payment and excellent after-sales service.
4) Sourcing Solution:
When you're looking for a manufacturing base capable of producing big production, seeking new & developed products to your already established range, or simply looking for an alternative or more cost-effective source for established products, or our "Aileen", "Winzz" brand to be a regional distributor, we are positive we can help you.
5) Product Sampling:
We accept sample order for trial. It's the best way for you to know us, to check and test the quality of our products and services, and to start our cooperation for long term.
6) Research & Development
We have full line product list for musical instruments. At same time, if you have any questions or need our expertise on some products or some factories, Aileen team can help you to research & negotiate with factories.
7) Quality Control
At Aileen Music, we hold our manufacturers & suppliers to a high level of expectation. Our QC Dept. will provide services throughout the manufacturing process.
8) Certification
Should your products require testing and certification to comply with international standard, we can arrange this with independent, fully recognized testing companies.
9) Warehouse & Consolidation
We can help you by rational planning with all different production facilities. Our purchasing Dept. and logistics Dept. will provide the best shipping arrangement in light of your plan to maximize your efficiency, n consolidate your smaller orders from multiple factories, delivering all at the same time to you.
10) Delivery
Whether you have your own freight-forwarder or you would like us to organize shipment; our QC Dept. will discuss all options with you.
11) After-sales
Your feedback is vital for us to continue to improve. We welcome your comments, both good and bad, and strive to offer alternatives or improvements for you future orders.