Service

1) Quality Control

At Aileen Music, we hold our manufacturers & suppliers to a high level of expectation. Our QC Dept. will provide services throughout the manufacturing process.

2) Certification

Should your products require testing and certification to comply with international standard, we can arrange this with independent, fully recognized testing companies.

3) Warehouse & Consolidation

We can help you by rational planning with all different production facilities. Our purchasing Dept. and logistics Dept. will provide the best shipping arrangement in light of your plan to maximize your efficiency, n consolidate your smaller orders from multiple factories, delivering all at the same time to you.

4) Delivery

Whether you have your own freight-forwarder or you would like us to organize shipment; our QC Dept. will discuss all options with you.

5) After-sales

Your feedback is vital for us to continue to improve. We welcome your comments, both good and bad, and strive to offer alternatives or improvements for you future orders.

6) Why do you choose Aileen Music?

* We have long and experience history in musical instruments industry over 20 years. Aileen- the founder of Aileen Music, started her musical instruments business in 1993 and in 2005 Nanjing Aileen Trading Co., Ltd was founded.
* We provide personalized service to you.
* We can make you have a one-step purchase of various musical instruments which are made by the experienced Chinese craftsmen.
* The quality of products is guaranteed by our unique quality control system.
* We can extend your choice of suppliers, for we have established close relationship with many of the leading manufacturers in China.
* We can give you a guarantee on high quality, in-time delivery and payment and excellent after-sales service.
* We have a team of 5 departments with professional knowledge and international business skill